TV Spider FAQ

1. What is TV SPIDER?
2. Do I need to install new cables?
3. What method of payment is available to buy TV SPIDER?
4. What are the minimum requirements to use TV SPIDER?
5. One of my TVs cannot select channel 125; but, I have a VCR connected to my TV which can select channel 125. Can I still use TV SPIDER?
6. Are there other uses for TV SPIDER other than watching movies from my digital set top box or satellite receiver?
7. Do I need to use a technical installer to install TV SPIDER or pull COAX cable?
8. None of my TVs can select channel 125. Does TV SPIDER use any channels other than 125?
9. What audio/video product brands are compatible with TV SPIDER?
10. What Cable Service Providers are compatible with TV SPIDER?
11. Will TV SPIDER interfere with my Cable TV service or premium cable services such as Pay-for-View or Cable Modem?
12. What Satellite Providers are compatible with TV SPIDER?
13. What other display products is TV SPIDER compatible with other than standard television?

1. What is TV SPIDER?
   TV SPIDER is a product that takes the output of a digital set top box, satellite set top box, VCR, DVD Player, Home Theater A/V Receiver or any video source and places it on channel 125 using your existing CATV cable distribution system. For example you can watch a movie or listen to music coming from your Digital set top box or DVD Player on all your other TVs.
2. Do I need to install new cables?
   The TV SPIDER kit comes with all the cables you may need. There is no need to install COAX cable from the video source to the cable distribution splitter, because TV SPIDER uses the existing cable. The supplied 3 foot cable is used to connect the TV Spider Video Hub to the video source and the one foot cable is used to connect the TV SPIDER Cable Entry Signal Director to the input of the cable splitter.
3. What method of payment is available to buy TV SPIDER?
   TV SPIDER can only be purchased online with a major credit card.
4. What are the minimum requirements to use TV SPIDER?
   The minimum requirements for using TV SPIDER are:

   • An existing CATV cable distribution system.
   • 2 or more TVs connected to the CATV cable distribution system.
   • The ability of a TV to select channel 125.
5. One of my TVs cannot select channel 125; but, I have a VCR connected to my TV which can select channel 125. Can I still use TV SPIDER?
   Yes. If you are using a VCR as a tuner for your TV, you can select channel 125 on the VCR and you will see the programming coming from TV SPIDER.
6. Are there other uses for TV SPIDER other than watching movies from my digital set top box or satellite receiver?
   You can use any video source to distribute its video and sound output to every TV in your home. An example is a remote TV camera being used as a baby monitor. You can watch your baby from any TV in your home on channel 125.
7. Do I need to use a technical installer to install TV SPIDER or pull COAX cable?
   TV SPIDER was designed to be installed by the home owner. TV SPIDER is easy to install. It should typically take less than 10 minutes to install TV SPIDER. Please view the web pages which describe how TV SPIDER is installed with typical video sources. TV SPIDER uses the existing CATV cables in your home.
8. None of my TVs can select channel 125. Does TV SPIDER use any channels other than 125?
   Currently TV SPIDER only uses channel 125. We will offer TV SPIDER in other channels if there is a demand. If you connect a VCR capable of selecting channel 125 to your TV, you can use the VCR as a tuner for your TV. Many users have a VCR connected to each of their TVs.
9. What audio/video product brands are compatible with TV SPIDER?
   Virtually all audio/video products are compatible with TV SPIDER including 3M, Advent, Aiwa, Apex, Audivox, Benq, Bose, Box Light, Citizen, CTX, Daewoo, Denon, Dynaco, Fisher, Go-Video, Harmon Kardon, Hitachi, Infocus, JVC, Kenwood, LG, Magnavox, Mitsubishe, NEC,Onkyo, Optoma, Panasonic, Philips, Pioneer, Proscan, Quasar, RCA, Sampo, Samsung, Sanyo, Sharp, Sony, Toshiba, Viewsonic, Yamaha and Zenith.
10. What Cable Service Providers are compatible with TV SPIDER?
    TV SPIDER is compatible with Adelphia, Bell Expressvu, Blue Ridge Communications, Cablelabs, Charter Communications, Cogeco Cable, Comcast, Cox, Rogers Communciations, Shaw, Star Choice, Suburban Cable, Tele-Media, Time Warner and Videotron. If you do not see your Cable Service Provider, please contact us to confirm compatibility.
    
    If your cable provider uses channels 124 and 125, TV SPIDER will block channel 124 and replace channel 125. If you need to view these cable channels, TV SPIDER is not for you.
11. Will TV SPIDER interfere with my Cable TV service or premium cable services such as Pay-for-View or Cable Modem?
    TV SPIDER does not interfere with any cable channels from channel 123 down. It will also not interfere with either Pay-for-View services or your Cable Modem.
12. What Satellite Providers are compatible with TV SPIDER?
    TV SPIDER is compatible with Directv and Dish Networks. If you do not see your Satellite Provider, please contact us to confirm compatibility.
13. What other display products is TV SPIDER compatible with other than standard television?
    TV SPIDER is compatible with Plasma flat screens, HDTV, LCD flat screen televisions, LCD video projectors and DLP video projectors.

If you have any questions this section does not answer, please go to the CONTACT US page and send us your questions.